Who is Blacfox?
Blacfox is Blacfox Enterprises (Pty) Ltd, registration number 2017/174079/07, a consultancy at 3C Matrix, Bridgeways Precinct, 8 Bridgeway, Century City, Cape Town, 7441. We help technology companies understand their buyers and win their business. Under the Protection of Personal Information Act, 2013 (POPIA) we are the responsible party for the personal information described in this policy. Our Information Officer is Kerushan Govender, who is registered with the Information Regulator (registration 60471/2021-2022/IRRTT, with effect from 1 July 2021).
What information do we deal with?
We deal with personal and anonymous information.
- Personal information is information that can be linked to a specific entity.
- Anonymous information does not refer to any specific entity.
What information do we collect?
At the date of this policy, blacfox.com sets no cookies of its own and runs no analytics or advertising trackers. Our website host processes the technical information needed to deliver the pages you request, such as your IP address, on our behalf.
You can also provide us with your personal information yourself, through the forms on this website. Our contact form asks for your name, work email address, company, phone number (optional), the type of business you are in, an approximate annual revenue band (optional) and your message. The request and complaint forms in our Data Privacy Centre ask for the details we need to identify you and act on your request. We will always tell you why we are collecting information, and we collect only what we need.
We will ask for sensitive information only in rare cases, and only when we cannot do without it.
Who has access to your information?
We keep the number of people who can see your information as small as possible. Sometimes our service providers help us process it. We have strict agreements with them that require them to keep all information confidential and to use it only as we instruct.
When you submit a form on this website, your submission is processed by our website host, Netlify, through its forms service, and forwarded to us by email. We may also use third-party software, such as cloud storage and customer relationship management tools, to store and process your information. It will be kept secure there and used only for the purposes stated in this policy.
What is a cookie?
A cookie is a small text file that a website stores on the device that you are using to browse it.
Do we use cookies?
No. At the date of this policy, blacfox.com sets no cookies of its own and runs no analytics or advertising trackers. We do not track how you move around the site, and we will not attempt to discover the identity of anyone behind any anonymous information in our possession. If we introduce cookies in future, we will update this policy to say what they are for.
How do we store your information?
We store the information we collect securely, and we control who can access it.
What choices do I have about what happens with my information?
Once we hold your information, you can ask us to:
- tell you what information we have about you;
- correct it; or
- delete it from our systems.
How do I make a request regarding my information?
You can visit our Data Privacy Centre, where you can find a Personal Information Request or Amendment Form. Complete it and send it to us, so that we can verify your identity and your authority to make the request. You can also email us at [email protected].
Our Information Officer, Kerushan Govender, will look into your request and respond.
Who may access my information?
Blacfox is a consultancy, so we sometimes collect information that may be passed to a client. If it is not clear that we are collecting your information on a client's behalf, we will always ask for your consent before we pass it on.
Can we provide information to anybody without your consent?
Only in exceptional cases, such as when the law or a court requires it.
Is my information secure?
We work hard to keep it secure. We store information in secure cloud storage, and only authorised people can see it or share it.
Some people will try to steal information, and we cannot guarantee that such an attempt will never succeed. We use up-to-date security technology to stop them.
Will this policy change?
We may change this policy from time to time. Any change will keep your rights protected. The date at the top of this page shows when we last updated it.
Any questions?
If you have any questions or concerns, you are welcome to visit our Data Privacy Centre or contact us at [email protected] or +27 21 493 9327. If we cannot resolve your concern, you have the right to complain to the Information Regulator (South Africa).
Updated 24 September 2026.