Welcome to blacfox.com. We understand that your privacy, especially while you are online, is important to you.
Who is Blacfox?
Blacfox is Blacfox Enterprises (Pty) Ltd, registration number 2017/174079/07, a consultancy at 3C Matrix, Bridgeways Precinct, 8 Bridgeway, Century City, Cape Town, 7441. Our goal is to facilitate meaningful connections between our clients and theirs. Under the Protection of Personal Information Act, 2013 (POPIA) we are the responsible party for the personal information described in this policy. Our Information Officer is Kerushan Govender, who is registered with the Information Regulator (registration 60471/2021-2022/IRRTT, with effect from 1 July 2021).
What information do we deal with?
We deal with personal and anonymous information.
- Personal information is information that can be linked to a specific entity.
- Anonymous information does not refer to any specific entity.
What information do we collect?
When you visit our website, we do not use cookies or analytics to gather information about your interactions with it. At the date of this policy the site sets no cookies of its own and runs no analytics or advertising trackers. Our website host processes the technical information needed to deliver the pages you request, such as your IP address, on our behalf.
You can also provide us with your personal information yourself, through the forms on this website. Our contact form asks for your name, work email address, company, phone number (optional), the type of business you are in, an approximate annual revenue band (optional) and your message. The request and complaint forms in our Data Privacy Centre ask for the details we need to identify you and act on your request. Our reasons for collecting such information will always be clearly stipulated to ensure that we only collect the necessary information to offer you a good experience.
Only in rare circumstances will we request sensitive information. You have our word that we will limit this to cases where such information is an absolute requirement.
Who has access to your information?
We will always ensure that as few parties as possible are privy to your information. We do this by limiting their access. In some cases, we may require our service vendors to assist with the processing of your information. We do, however, have strict agreements in place to guarantee that they treat all information confidentially and as instructed.
When you submit a form on this website, your submission is processed by our website host, Netlify, through its forms service, and forwarded to us by email. We may also use third-party applications and products to store and process your information. This includes but is not limited to cloud storage and customer relationship management tools. Your information will be secure on these applications and will not be utilised for any purpose other than what we have stated.
What is a cookie?
A cookie is a small text file that a website stores on the device that you are using to browse it.
Do we use cookies?
No. At the date of this policy, blacfox.com sets no cookies of its own and runs no analytics or advertising trackers. We do not track how you move around the site, and we will not attempt to discover the identity of anyone behind any anonymous information in our possession. If we introduce cookies in future, we will update this policy to say what they are for.
How do we store our information?
Information collected by Blacfox is securely stored. Access is controlled to prohibit any unauthorised interference.
What choices do I have about what happens with my information?
After we have your consent to hold your information, you can choose how you would like us to handle this information:
- You can request that we inform you of what information we have.
- You can request that we amend the information that we have.
- You can request that we delete your information from our network.
How do I make a request regarding my information?
You can visit our Data Privacy Centre, where you can find a Personal Information Request or Amendment Form. Complete it and send it to us, so that we can verify your identity and your authority to make the request. You can also email us at info@blacfox.com.
Our Information Officer, Kerushan Govender, will investigate the request and act accordingly.
Who may access my information?
Blacfox is a consultancy. There will therefore be cases where we collect information that may be provided to a third party. If it is unclear that we are collecting your personal information on behalf of a client, we will always obtain consent directly from you before providing your information to a client.
Can we provide information to anybody without your consent?
Only in exceptional circumstances. For instance, if it is legally required, or court mandated. We will not share your information with unauthorised parties unless faced with circumstances such as these.
Is my information secure?
Yes. We ensure that our security systems and procedures are high quality. Information is stored securely on cloud storage. We ensure that only authorised parties have access to your information and that it is only shared with authorised parties.
While we try our best to keep your information secure, we are also aware that there are malicious people who may try to steal your information. Although we cannot guarantee that such attempts will never be successful, we do use the latest technology to prevent them from accessing your information.
Will this policy change?
We may change this privacy policy from time to time. We will, however, not change the way in which your rights are protected. We will do everything in our power to ensure that your rights are always protected. The date at the top of this page shows when the policy was last updated.
Any questions?
If you have any questions or concerns, you are welcome to visit our Data Privacy Centre or contact us at info@blacfox.com or +27 21 493 9327. If we cannot resolve your concern, you have the right to complain to the Information Regulator (South Africa).
Updated 24 September 2026.