Data Privacy Centre

Your rights under POPIA and PAIA, the documents we publish, and the forms to exercise them.

This is where Blacfox Enterprises (Pty) Ltd publishes what the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA) require of us. It is also where you exercise your rights under both. Use the forms below to ask what personal information we hold about you, to have it corrected or deleted, or to lodge a complaint. Our Information Officer will respond.

Kerushan Govender

Information Officer

Kerushan Govender, Founder and CEO
Blacfox Enterprises (Pty) Ltd

Information Regulator registration

60471/2021-2022/IRRTT

The certificate records the registration in terms of section 55(2) of POPIA, with effect from 1 July 2021. View the certificate (PDF, 250 KB)

Email

[email protected]

For requests, corrections, deletions and complaints under POPIA and PAIA.

Address

3C Matrix, Bridgeways Precinct
8 Bridgeway
Century City
Cape Town
7441
South Africa

Documents you can read or download.

Policy

Privacy Policy

How we collect, use, store and share personal information gathered through blacfox.com, and how to correct or delete yours.

Manual

PAIA and POPIA Manual

Our section 51 manual: how to request access to records, the fees and grounds for refusal, the categories of records we hold, and how we process personal information.

Certificate

Information Regulator Certificate

Confirms the registration of Kerushan Govender with the Information Regulator as Information Officer of Blacfox Enterprises (Pty) Ltd, with effect from 1 July 2021.

Form

Personal Information Request or Amendment Form

Ask whether we hold your personal information, or ask us to correct it, give you a record of it or delete it.

Form

Blacfox Complaint Form

Ask us to reconsider a decision made by our Information Officer.

Form

Information Regulator Complaint Form

The Regulator's own form (Form 5 under PAIA) for a review of our response to a request for access to records. You do not complete this form on our site. Download it and send it to the Regulator using the contact details printed on the form. See below.

Personal Information Request or Amendment Form

Use this form to ask whether we hold your personal information, or to ask us to correct it, give you a record of it or delete it. The completed form goes to the Information Officer, Kerushan Govender, at [email protected]. If you would rather use the paper form, download it (PDF, 55 KB) and email it to the same address.

We may ask for proof of identity before we process your request, and we may charge a reasonable fee for copies of the information.

A. Particulars of data subject
B. Request

I request the Organisation to (tick all that apply):

C. Instructions
D. Declaration

Submitting this form is the online equivalent of signing and dating the paper form. We use these details only to identify you and act on your request. See our privacy policy.

Blacfox Complaint Form

Use this form to ask us to reconsider a decision made by our Information Officer. This is our POPIA complaint form. If you would rather use the paper form, download it (PDF, 48 KB) and email it to [email protected].

We are bound by the Protection of Personal Information Act and we take the privacy of your information seriously. The Information Officer of Blacfox Enterprises (Pty) Ltd is Kerushan Govender.

We will deal with every complaint fairly and quickly, and tell you the outcome. If your complaint is about a refusal of access by the Information Officer, we will escalate it within Blacfox for review.

A. Particulars of complainant
B. Details of complaint
C. Desired outcome
D. Declaration

Submitting this form is the online equivalent of signing and dating the paper form. We use these details only to identify you and respond to your complaint. See our privacy policy.

Taking your complaint to the Information Regulator.

If we cannot resolve your complaint to your satisfaction, you have the right to complain to the Information Regulator (South Africa). For a complaint about access to records under PAIA, download the Regulator's complaint form below, fill it in and send it to the Regulator using the contact details printed at the top. For a complaint under POPIA, the Regulator's website explains how to lodge it.

Updated 24 September 2026.